Good Morning!

My name is Courtney Ingersoll

I’m a computer engineer, an electrical engineer, and a software developer.

I was a student at the University of Nebraska – Lincoln, and specifically focused on embedded systems and robotics. In my last few years, I did research in the NIMBUS Lab with quad-copters and interned as a software engineer with Garmin.

After graduating, I worked as a software engineer for Epic with the oncology team, designing core chemotherapy tools and leading my team in areas of accessibility and internationalization. Then I worked for JPMorgan within the Helix platform, creating microservices to handle complex funding workflows and availability.

Every step of the way, I’ve enjoyed mentoring and volunteering, taking every opportunity to share my love for these areas with people learning about them for the first time.

I strive to make software which is both intuitive in design and the highest quality behind the scenes.

I’m a computer engineer, an electrical engineer, and a software developer.

Every step of the way, I’ve enjoyed mentoring and volunteering, taking every opportunity to share my love for these areas with people learning about them for the first time.

I strive to make software which is both intuitive in design and the highest quality behind the scenes.

Work Experience

Sprout Social | Senior Software Engineer | 2022 – 2023

Sprout Social is a SaaS company, providing tooling for social media management. Sprout Social is used by more than 30,000 brands and organizations of all sizes. They integrate with Twitter, Facebook, Instagram, Pinterest, LinkedIn, TikTok, Google My Business, YouTube, WhatsApp, and more. While working with Sprout Social,

I developed application-wide tools and workflows by expanding multiple JDK17 microservices utilizing containerized deployment through Kubernetes, NSQ, MySQL databases, and Redis caches, all built on Dropwizard Framework with Apache Maven. These microservices integrated with AWS (Cloudwatch, SES, ELK), Datadog, Sentry, Mandrill Mailchimp API, and Pollinator data analytics.
I also updated an underlying Python application that connected the front-end web service with the Java microservices.
Worked on multiple projects related to enhancing the throughput and volume of microservices by introducing new Redis caches and NSQ delivery queues. Enhanced monitoring microservice workflow within Datadog and Sentry, and collaborated with our Data Analytics team to provide metrics through Pollinator.
Drove microservice upgrades from JDK11 to JDK17, and JUnit4 to JUnit5.

JPMorgan Chase & Co. | Software Engineer | 2019 – 2021

JPMorgan Chase & Co. is the largest bank in the United States, and fourth largest bank in the world. I worked to create the funding portion of Helix, a new global payments platform. Helix will handle over 50% of all transactions in the United States and 30% in Canada alone. While working with JPMorgan Chase & Co,

I developed multiple new microservices utilizing cloud-native deployment through Cloud Foundry, NoSQL databases with Apache Cassandra, Apache Kafka‘s cross-microservice data distribution, all built on a Spring Framework with Apache Maven and Spring Reactive.
- Each microservice was developed following Behavior-Driven Development (BDD) and Test-Driven Development (TDD) utilizing Cucumber, Mockito, and Swagger API.
My team followed all Agile and Scrum software development best practices for Continuous-Integration / Continuous Delivery (CI/CD), and were enthusiastic to pair-program together.
I was hired on as a 6-month-to-hire consultant, but I began converting to fulltime status after only 1.5 months of working at JPMC. And by the next year, I was promoted to a senior level associate developer, reflecting the leading role I played on my team! ♪

Epic | Software Developer | 2014 – 2019

Epic is the #1 Healthcare Software Suite, with medical records for 64% of patients in the U.S., and 2.5% of patients worldwide. I was on the oncology team, creating tools to assist with chemotherapy treatment, research studies, cancer staging, and patient safety. While working with Epic,

I lead 8 major development projects.
- 5 projects involved interoperability with cross-team applications.
- 5 projects required regular communication with customers, 2 projects involved international customers.
- 5 projects involved expansion or remodeling of user interfaces for new functionality.
- 3 projects overhauled or expanded chemotherapy dosing functionality for clinicians.
- 3 projects expanded cancer treatment staging according to newly published data and requirements in the industry.
- 1 project required extensive refactoring of core billing functionality.
I was the primary developer on my team for user experience, and I lead any changes involving user interface enhancements, accessibility requirements, and internationalization.
I additionally took on leadership roles outside my primary responsibilities as a developer, including organizing customer go-live support, on-site developer immersion trips, developer education and status meetings.
I also regularly mentored new developers and fast-tracked their onboarding to the team! ♪

Garmin | Internship | Summers 2012, 2013

Garmin is a GPS specialized company with products for aviation, marine, outdoor, automotive, and sports activities. I spent two summers as an intern with Garmin, working with multiple teams:

Automotive OEM
- Created a background error logging system
- Began creating a separate user interface function to load the logged errors and allow for filtering and sorting the data
Connected Services
- Updated international addressing and location services to utilize Google Protocol Buffers

My second year, I became the lead organizer for group outings and even cross-coordinated with interns from other companies to put together larger (and more competitive) get-togethers.

NIMBUS Lab | Undergraduate Researcher | 2013 – 2014

The NIMBUS Lab is focused on developing more capable and dependable UAVs (Unmanned Arial Vehicles). I was thrilled to work with Dr. Carrick Detweiler and be introduced to the field of robotics. During my time in the lab,

I developed software for quad-copters to follow a person without use of a camera.
I also mentored and tutored students learning Embedded Systems, holding regular office hours, grading assignments, and leading in-class labs.

ELUDE Project | 2013 – 2014

ELUDE was my senior design project with Team Evasion. We designed a system that allowed a quad-copter to navigate through specified waypoints in a field while detecting and dodging incoming projectiles.

Project Showcase Video
Project Full Video Playlist
Presentation Poster

Our project received the IEEE Regional First Place Award [◎] and the Nebraska Engineering – Computer Engineering First Place Award [◎]!

GEM Project | Team Mentor | 2011 – 2012

The GEM Project encouraged middle school and high school girls to be curious about the latest computing technology around them, grow comfortable researching these areas, and ultimately empower them to pursue a career in information technology. I spent two years volunteering as a “big sister” to middle school girls as they collaborated in a writing contest. I coordinated meetings, lead discussions, mentored their research and writing, and even took them out for field days on the college campus. One of my teams won first place and ultimately earned scholarships!

Feedback

“I really enjoy having you as a teammate. You are an amazing communicator and encourage everyone to get involved and not cut corners. I have learned a ton working with you.”

– Alex Taylor, Developer

“Courtney went above and beyond with her coding quality and thought on this project. She understood the whole process and saw where our application had short-comings. I cannot wait to see how she will improve our application further.”

– Logan Baranowski, Developer

“Your work was thorough and well thought out. Your documentation and presentation made it very easy for stakeholders with diverse backgrounds and opinions to visualize and understand. I really appreciate your effort and your positive energy.”

– Rose Chen, Executive Director

“Courtney is always ready to go out of her way to help me and displays an attention to detail I don’t see anywhere else. Without her, our code would still be a mess. Thank you for all your hard work!”

– Adam Keefer, Developer

“Courtney is extensively hardworking and the best team member to work with. She is always there to help if you need her, and goes above & beyond for the team/project. I really appreciate her for what she has done.”

– Suresh Kalvakota, Development Manager

“Thank you, Courtney, for all the work you’ve done in the review and everything you’ve done to refactor and make things work more smoothly! Your leadership on these efforts is amazing.”

– Clint Eidukas, Product Manager

“Courtney is a great developer, always researching new ways of doing things and willing to pair program with others. She’s an excellent team player!”

– Claudio Abud, Developer

“Thanks Courtney, for ALL you do. Your presence on the team, the level of work and uplifting you do for your teammates is very much appreciated!”

– Thomas Cates, Development Manager

“I appreciate your quick help. You went above and beyond to review, analyze, and come back with what I needed. Thank you!”

– Eswar Balasubramanian, Product Manager

Education

Kearney High School

2009

Computer Engineering

2014

Electrical Engineering

2014

Honors & Awards

Outstanding Undergraduate Senior CE Award (2013 – 2014) [◎]
University of Nebraska – Lincoln Honors Convocation Certificate of Superior Scholarship (2014) [◎]
University of Nebraska – Lincoln Honors Convocation Certificate of High Scholarship (2010 – 2013) [◎]
Dean’s List (Fall 2009 – Spring 2014)
University of Nebraska – Lincoln Regents Scholarship
Garmin Electrical and Computer Engineering Scholarship
Nebraska Society of Professional Engineers Southeast Chapter Scholarship
University of Nebraska – Lincoln Computer Science & Engineering Department Senior Scholarship
Member of National Engineering Honors Society Tau Beta Pi (TBP) [◎]
Member of Nebraska Society of Professional Engineers (NSPE) Student Chapter
Member of the Association for Computing Machinery (ACM)
Member of the Society of Women Engineers (SWE)
Member of the Institute of Electrical and Electronics Engineers (IEEE)

A little bit about me...

I am a very goal-oriented person and am strongly motivated by the next finish line I’ve targeted. I recently discovered Habitica, and it has made goal-tracking even more fun!

I am an ambivert. I seek out time with others and easily thrive in a group, but also recharge and strongly focus during time alone.

I have two cats! Umi is my oldest – she’s a talkative, silky-soft, scaredy-cat who requires daily snuggles. Her younger (though larger) brother is Lobo. He’s adventurous, friendly, an avid climber, and a rambunctious tackler.

I love playing team-base strategy games and have friends all over the world who play online with me. I’ve visited friends in Las Vegas, Chicago, and even Australia.

I’ve learned multiple instruments and I nearly always have music playing. I like to mix up the genres everyday, but recently, my favorite genre has been electro swing.

When I need a break from the computer screen, I love to craft. I taught myself crocheting, cross-stitching, card-making, and even some basic woodworking. I’m currently learning how to sew and picking up drawing.

View my resume